Shipping & Returns Policy
ShopUMBRO Shipping Rates
- Ground Advantage $9 (Delivers in 5 to 12 business days)
- Priority $12 (Delivers in 3 to 5 business days)
- Free Shipping Orders on $50+
Processing Time is 1 -2 Business Days, we ship from our warehouses located in the USA.
Ground Advantage Delivery USPS - Most packages are delivered within 3-10 business days to U.S. addresses.
Priority Delivery USPS - Most packages are delivered within 2-3 business days to U.S. addresses. All orders placed before noon Eastern Standard Time on Monday - Thursday will ship the next business day. Orders placed on holidays, Friday, Saturday, and Sunday will ship the next business day.
Business days are Monday through Friday, excluding Company and Federal holidays within the U.S.
NOTE: We are unable to deliver to PO Boxes.
International Delivery - ShopUMBRO only ships within the U.S. at this time. We apologize for any inconvenience.
Returns
At ShopUMBRO, we’re proud of the products we sell. If you have a question or concern regarding an item that was purchased on this website, please contact us at: care@shopumbro.com
You may return any unworn, unwashed, unused merchandise purchased from shopumbro.com that is not marked Final Sale within 30 days of purchase. Merchandise must include all tags and be in its original, saleable condition. Obtain a drop-off receipt for your return.
To Start Your Return Click Here >>
Merchandise returned in saleable condition within 30 days of purchase will be credited at the purchased price. Gift purchases are eligible for return to www.shopumbro.com for the amount the item is currently sold for. There is a $10 restocking fee per order. Unfortunately, we cannot refund original shipping charges. For returns, make sure to obtain a drop-off receipt for the return. Goods returned more than 30 days after purchase will incur a $10 processing fee per item, with a credit at the current selling price or a return to the sender. All unsellable products will be returned to the sender.
Damaged/Defective Goods
We stand behind the quality of our products and will gladly replace any item delivered to you in damaged or defective condition within 60 days of the date of purchase. If you have received damaged or defective goods from ShopUMBRO, please contact us immediately at email to: care@shopumbro.com
ISAAC MORRIS LTD, the official licensee of UMBRO for the USA & Canada.
Our Corporate Address:
Shop Umbro - Isaac Morris 48 W 37th St, 3rd Floor, New York NY 10018, United States